Last Updated: May 12, 2020
What we collect
We collect and use the following information to provide, improve and protect our Services:
Information you provide
We collect the content and other information you provide when you use our Services, including information like your name, email address, employer, payment information, or phone number when you submit them to us, which we may also associate with an account that you create.
You may choose to give us contacts for use by the Services in doing things like inviting individuals to an event or reminding them to come. To the extent that you disclose to us any personal information of another individual, you represent that you have obtained such individual’s consent for the disclosure of such personal information, as well as the processing of the same in accordance with the terms of this Policy.
Things you do
We also collect information about how you use our Services or otherwise interact with us. For example, we may log the websites you visit before or after our Websites and whether you have opened or forwarded our e-mails.
We collect information from or about the computers, phones, or other devices you use to access the Services, depending on the permissions you’ve granted. Here are some examples of the device information we may collect:
- Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers;
- Device location, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals; and
- Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
- Information from third-party partners. We receive information about you and your activities on and off the Site from third-party partners, such as analytics from Google.
Cookies and other technologies
We use technologies like cookies and pixel tags in our Services and third party services. For example, cookies help us with things like understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
Feedback and Support
You may also choose to provide feedback on our Services or contact us for support, and we will keep a record of that communication.
How we use the information we collect
Provision of the Services
We use the information we collect from our Services to provide, maintain, protect and improve the Services, to develop new ones, and to protect Banzai and our users. Our Services includes use by customers that are promoting their events, webinars, or are otherwise contacting you, and we may use information that you submit to provide those Services to our customers.
We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
Cookies and other technologies
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our Services.
We’ll retain information for as long as we need it to for the uses described above. We may also keep aggregated data even if we deprecate the Services.
We use industry-standard security best practices to protect your account.
With whom we share information
We may share information as discussed below.
If you use our Services through an account purchased for your use by an organization (“Your Organization”), we may share your account, activity, information that you submit to the Services, and anything else we collect about you with your Organization. You explicitly acknowledge that you understand that Your Organization has complete control over your use of the Services and may be able to access any information about you or your account. Some of our Services display information like your name and Your Organization to other users. For example, your administrator or others in Your Organization may be able to see events that you are working on.
Our Service Providers
We use certain tools, platforms, and technologies built by third parties in our product (for example, cloud hosting providers). We may share information with those third parties in using their services.
Our Customers and their Service Providers
Certain features may let you make additional information available to others; please ensure that you carefully consider which features you opt into.
With Your Consent
We may get your consent to share personal information about you with additional third parties or other users.
Law & Order
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Banzai or our users; or (d) protect Banzai’s property rights.
Aggregated and Non-Personal Information
We may also share information with third parties in a manner that does not identify particular individuals, for example, information that has been aggregated with other records.
If you have questions or concerns about Banzai, our Services and privacy, contact us at firstname.lastname@example.org.