Last Updated: August 16, 2019

Cookie and Similar Technologies Policy

The Banzai Service uses cookies and similar technologies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.  For the purpose of this policy, cookies and other similar technologies (like scripts, plugins, tags, device fingerprints, Local Stored Objects, beacons and pixels) are all called “cookies”.

The following cookies are used on our Service:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Service. They include, for example, cookies that enable you to log into secure areas of our Service.
  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our Service when they are using it. This helps us to improve the way our Service work, for example, by ensuring that users are finding what they are looking for easily.
  • Targeting and advertising cookies. These cookies record your visit to our Service, the pages you have visited and the links you have followed. We will use this information to make our Service and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Except for strictly necessary cookies, all cookies will expire after a period of at most five years.

You can find more information about the individual cookies and similar technologies used on our Service and the purposes for which they are used in the table below:

Cookie /Technology Name Description & More Information
Hubspot Content Banner Cookies
__hssc This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
__hstc The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
messagesUtk This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the messages tool will load their conversation history.
Hubspot Essential / Necessary Cookies
__hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.
__hs_do_not_track This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
hs_ab_test This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
<id>_key When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.
hs-messages-is-open This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.
hs-messages-hide-welcome-message This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.
__hsmem This cookie is set when visitors log in to a HubSpot-hosted site.
Google
__ar_v4 This cookie is associated with the DoubleClick advertising service from Google. Helps with tracking conversion rates for ads.
_gat_UA-67805528-2 This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_gid This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited.
_ga Used to distinguish users.
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
_gac_<property-id> Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.
Other
__adroll_fpc Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement – The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers.
wp-settings-time-<id> WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-settings-<id> Used to persist a user’s wp-admin configuration.
_fbp This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.
Banzai Platform
_hp2_ses_props.<n> This cookie is used by Heap Analytics to track user behavior on the website. Cookies in this domain have lifespan of 2 years.
_hp2_id.<n> This cookie is used by Heap Analytics to track user behavior on the website. Cookies in this domain have lifespan of 2 years.
sessionid This essential cookie is used by Banzai platform to maintain user logged in status.
csrftoken This essential cookie is used by Banzai platform to prevent certain types of vulnerabilities related to CSRF.
__cfduid The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

 

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Services.

Except for essential cookies, all cookies will expire after a period of at most five years.